Registration desk assistant, receptionist, host, front of office, presenter
Registering members of the conference, issuing materials of the events, providing with information and directing guests to the relevant venue.
Providing bespoke customer service at the high- end hotel reception completing check-in and check- out procedure, receiving payments and exchanging currencies, assisting team members with general administrative tasks and duties.
• Switchboard operation handling guest queries and complaints, resolving appearing issues.
• Cross- communication and cooperation with other departments.
• Promoting and upselling hotel facilities and services.
• Assisting and advising guests on amenities, local attractions, events and local spots, assisting with VIP and foreign delegate group reception.
Dealer of online games, host, presenter, occasional photo model