84 Stud Lane Birmingham West Midlands B33 9ET
07908499279 | 01216039667
One of my passions in life include Cosmetology which consists of Make-up artistry and some hair styling. I feel that I have a creative mind and I am always looking for new challenges and projects that will help me inprove my skill. I also have a keen intrest in working with brands either on the PR side or the marketing side. I am always open to exploring other avenues and I am always excited to improve my current skill set further. I have a range of skills that I have learned over the years. One of them includes a high level of customer service skills, meaning that I will always try to put the customer first and will always handle situations efficiently and with a “can do” attitude. Another skill that I have is good computer skills that will come in good use when constructing letters,emails, spreadsheets etc. I am very good at liaising with people and would be able to built strong relationships with people and other businesses because I enjoy communicating and making people happy. Overall, I am the type of person that is always open to learning new crafts and skills and will tackle any obstacle with a rational,consise mind.
♦ I have a range of skills that would be suitable for this type of field such as communication skills as I will be able to have strong decision-making and problem-solving skills and I will alsoportray an enhanced professional image when communicating with customers or colleagues.
♦ As well as good communication skills I believe I have exceptional teamwork skills and I feel that is important because when you work as a team, it speeds up processes and contributes to things running more efficiently.
♦ Another skill that I think I have is initiative. I am capable to bring out ideas and actively carry them out. Problem solving is an important trait that I think I have because I can evaluate a situation and work towards the next step or the solution.
♦ I have computer skills which areimportant because it is used in almost all aspects of work and shows that I am able to use certain types of software effectively.
♦ Overall the skills that I have obtained show that I am able to learn quickly and retain information.
5 Coleshill Rd, Birmingham,
B36 8DT June 2012 to April 2013
Sales Advisor & Cake Decorator
I initially joined Character Cake as part of my year 10 work experience, for an initial two week work placement. Due to my success in the role I was offered a part-time position on the weekends which I gladly accepted. My duties in this role included:
•Assisting and advising customers both face to face and over the phone.
•Arranging cake displays.
•Decorating cakes and artwork.
•Working to timescales and deadlines.
My reason for leaving – Due to the shop being relocated.
Next – 20 Fort Pkwy, Birmingham, West Midlands B24 9FP
Summer Sales assistant July 2014- July 2014
I worked at Next during the busy sales season during the summer. Some of my responsibilities included serving and advising customers, upkeep of the shop floor, and working to timescales.
My Reason for leaving – The summer sale period ended so there was no more work available.
The Drum – 144 Potters Ln, Birmingham, West Midlands B6 4UU
August 2014 – August 2014
Admin and Marketing
I completed a 1 week work experience with The Drum in the Admin department. Some of the things I had to do was Stock checking, Making spreadsheets, Advertising events, contacting local businesses and flyering.
Debenhams- 20 Fort Pkwy, Birmingham, West Midlands B24 9FP
Christmas sales advisor Sep 2014 – Jan 2015
I worked at Debenhams during the Christmas sales and some responsibilities I had included shop floor recovery, serving customers, working on click and collect and presentation of the shop floor. I also had to work to timescales and offer assistance in the fitting rooms.
Reason for leaving- My contract ended for a Christmas temporary sales advisor.
Warehouse – Unit 510, Middle Level, Bull Ring Centre, Bullring Shopping Centre, Birmingham, West Midlands B5 4BE May 2015 – Aug 2015
Summer sales advisor
I worked at Warehouse during the summer sales and some of the responsibilities that I had included maintaining the standards of the shop floor, providing exceptional customer service, opening store cards and picking and packing items for home delivery.
My reason for leaving – I relocated to Leeds to attend university so unfortunately I was unable to continue working
Next Retail Ltd Trinity Shopping Centre, Overgate Shopping Centre, Boar Ln, Leeds LS1 6HW Nov 2015 – Jan 2016
I worked at Next in Leeds as a Christmas sales Temp and some of the roles I had were providing excellent customer service, handling online orders, cashing up, and stock checking.
Reason for leaving – My contract ended as a temporary chistmas sales advisor
Coast- Leeds Trinity Shopping centre, Leeds LS1 6HW May 2016- Aug-2016
I worked at coast as a stylist and the roles I had were to run the shop floor, sell to customers, handling stock, cashing up and processing online orders.
Reason for leaving – A family member fell sick and I had to move back home to look after them
Victorias Secret – The Bullring Birmingham B5 4BU Oct 2016 – Present
I started off working at Victoria’s Secret as a Christmas temp and my main focus was driving sales to the customer and also being on the tills. I then got kept on as a generalist which mainly consisted of general upkeep of the store and maintaining our customer service to the customer. In August 2017 I applied to be a Sales Associate and I was trained in hitting sales targets and offering customers a styling service.
CTC Kingshurst academy, Cooks Lane Kingshurst Birmingham B37 6NU
2008 to 2013
I have taken my GCSE’s and my grades are as follows:
English Literature grade- A
English Language grade -A
Science Grade- B
Additional Science- B
Maths Grade- C
Drama grade- A
Geography grade – B
Hospitality and catering Grade – BB
Citizenship Grade- B
RE grade – A
The Sixth Form College, Solihull
Widney Manor Road2013-2015
The courses I took are listed below:
A2 English Language and literature – A
A2 Sociology – B
A2 Theatre studies – A
Hobbies and Interests
My interests cover a wide range of sectors such as:
• Performing arts, particularly Drama and Dance (I took an IDTA qualification and I am currently on Gold bar 1 with my latest exam being highly commended).
• Another interest of mine is the Travel and Tourism area as I enjoy learning about different countries culture and lifestyle. I also enjoy learning about Eco-tourism and other geographical topics such as resource exploitation, the earth’s structure and population.
• I am also interested in English as I like to read, write and study play writers.
• Another interest that is relatively new is fashion and beauty particularly in the makeup industry which is a field that I would like to enter.
References are available on request.
Reference 1 – Next LTD Leeds
Reference 2 Victoria’s Secret, The Bullring Birmingham